Delta Systems
Industry: Logistics · Customer since: Feb 2024 · Plan: Enterprise · Primary CSM: Sarah Johnson
Healthy
Risk Score: 28 / 100
↓ risk trending down over the last 30 days
28
of 100
Customer Health Snapshot
Five signals Pulse continuously monitors for this account.
Product Usage
↑ 18%
Compared with previous 30 days.
Champion Activity
Highly Active
Marcus Lee engaged within the last 1 day(s).
Support Health
5 Open Tickets
0 unattended — all actively handled
Active owner engagement detected on every ticket
Open Ticket IntelligenceFeature Adoption
88%
Above target.
Renewal
150 Days
Countdown to contract renewal date.
What Pulse is seeing
Delta Systems looks healthy: usage is growing, the champion is engaged, and every support request has an active owner. Ticket volume alone is not treated as risk.
Usage increasing0 unattended ticketsChampion active
Explain Risk AI summary generated from simulated signals.