BrightCo
Industry: Retail Tech · Customer since: Jun 2026 · Plan: Growth · Primary CSM: Daniel Ortiz
Needs Attention
Risk Score: 56 / 100
↑ 16 points in the last 30 days
56
of 100
Customer Health Snapshot
Five signals Pulse continuously monitors for this account.
Product Usage
Stable
Compared with previous 30 days.
Champion Activity
Active
Elena Fisher engaged within the last 2 day(s).
Feature Adoption
38%
Below target. Key workflow feature not fully adopted.
Renewal
120 Days
Countdown to contract renewal date.
What Pulse is seeing
BrightCo's risk is being driven by adoption gaps alongside 1 unattended customer issue(s).
Signals degrading1 unattendedRenewal in 120d
Explain Risk AI summary generated from simulated signals.